Fintech Quicksheet

Fintech Integration Network (FIN)

Our FIN is a comprehensive program that allows Fintech’s to integrate their products with our Bank Cores, Credit Union Cores, Payments and numerous other Jack Henry (JH) products.

• Unified Experience - FIN provides access to JH’s extensive API spectrum for a single entry cost. This includes a shared sandbox environment where Fintech companies can test and develop their integrations.
• Cost-Effective Integration: FIN keep program fees low while delivering scalable support options, making it a cost-effective solution for Fintech companies looking to integrate with JH’s systems.
• Built-In Value: Fintechs can exercise greater control over their support resources, while experiencing reductions in bureaucratic hurdles, enhancing the overall integration experience.
• Concierge Service Option: FIN features an option for a dedicated support resource option known as a Technical Account Manager (TAM), ensuring Fintech companies receive personalized assistance and support throughout their integration journey.

FIN Onboarding Process

Important Information

• All inquiries should be sent to Vendor Relations team.
• Information regarding JH’s Vendor Code of Conduct can be reviewed here.

Fin Support Resources

• Jack Henry.dev – Reference Documentation for API’s and other integration information
• StackOverflow – Public forum for Q&A, monitored by Developer Relations Team. Searchable for historical questions and answers from other parties.
  • jXchange
  • Digital Toolkit
• Monthly Meetup – Webinar held during office hours once a month providing an opportunity for live interaction with the Jack Henry Developer Relations Team
• Technical Account Manager - ($10,000/mo.) The TAM serves as a vital point of contact, simplifying API integrations and resolving technical challenges. They provide expert guidance, analyze logs to identify issues, and coordinate with Jack Henry teams to ensure timely resolution. Available during business hours, the TAM supports seamless project management, minimizes delays, and helps Vendors maintain smooth integration processes.
• Custom Solutions Engagements (For Credit Union Solutions Only) – For integration needs beyond what is available in the API, our Custom Solutions teams can work with Vendors to design and develop a Custom Solution that covers batch and scripted integrations to the core. The cost for these efforts is based on time and materials, where the delivery timeframes will depend on the existing project pipeline for the Custom Solutions Team.
• Developer Sandbox – FIN channel includes a shared sandbox environment for development and testing. Dedicated environments with Quest Access are available for an additional fee.
• GitHub – Code examples to use as reference for API integration

Fee Table