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Getting Started > Overview

What is Developer Relations at Jack Henry, anyway?

Developer Relations (often shortened to DevRel) is a team that helps Jack Henry connect with, educate, and advocate for the external developers who build on top of our products. It blends elements of engineering, product, marketing, and community‑building to create a feedback loop: DevRel teaches developers how to succeed on the platform, and then channels the community’s needs back into product teams so the platform keeps improving.

Key pillars:

  • Developer education – documentation, sample code, tutorials
  • Community & events – monthly office hours and conferences
  • Product feedback – surfacing real‑world pain points, developer experience issues, and feature requests
  • Advocacy – telling the product story in a way engineers trust, and championing the developer‑first point of view inside the company

How you can utilize DevRel at Jack Henry

Your goalBest DevRel touch‑point
Kick the tires on an APIGetting Started guides
Proof‑of‑concept in a sandboxCreate a Developer Account for instant credentials and a demo environment in the jackhenry.dev Developer Portal
Live Q&ARegister for monthly Developer Office Hours
Production integrationEnroll in the Technical Account Manager (TAM) program for priority support, architectural reviews, and go‑live checklists
Ongoing feedbackSubmit a question to StackOverflow for the Digital Toolkit or jXchange

Have a Question?
Have a how-to question? Seeing a weird error? Get help on StackOverflow.
Register for the Developer Office Hours where we answer technical Q&A from the audience.

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Last updated Thu Jul 24 2025