Developer Programs
Vendor Integration Program (VIP)
Direct access to Jack Henry's technical integration resources.
Technical Account Manager (TAM)
Get technical integration help from a single point of contact.
Learn
Shared Responsibility
Learn about shared roles and responsibilities of customers and Jack Henry in open banking.
Developer Use Cases
Find a use case that fits your development needs.
Developer Video Gallery
Watch the latest demos, webinars, and more.
Developer Conference
Connect with industry leaders, gain insights from expert speakers, and explore our latest innovations.
Docs
Admin API
Create solutions for an institution's back office support tools.
Authentication Framework
Map customer identities to your existing system IDs.
Consumer API
Access financial data for user accounts, transactions, and more.
Data Broker
Get deeper access to financial institution data.
Enterprise Event System
Respond to events in real-time using this powerful pub/sub-based solution.
jXchange - REST API
Translate business information between Jack Henry and third-party applications using a REST-based API.
jXchange - SOAP API
Translate business information between Jack Henry and third-party applications using a SOAP-based API.
Operational Data Integration (ODI)
Get customized queries for bulk data needs.
Payments
Embed check deposits, ACH, bill pay, cards, and real-time payments.
Plugin Framework
Embed the best of the fintech world directly into your user's dashboard.
SymXchange
Query Symitar core member accounts, post transactions, run PowerOn scripts, and more.
Xperience
Modern UI that provides consistent visual integration across Jack Henry products.

Testimonials

Technical Account Manager (TAM) > Testimonials

What do people have to say about our services?

Univest Bank and Trust Co

The Jack Henry TAM has been a great asset to me as I’ve taken over Univest’s internal integrations development. If he doesn’t know the answer he knows where to get it and always goes the extra mile, even outside his role, to help if necessary.

JH has a great API portfolio that’s growing all the time to meet the demands of the changing Financial Industry.

I find real comfort in knowing my TAM’s comprehensive knowledge of the JH tech stack is just an email away and always delivers quick responsive help when I need it.

BayFirst National Bank

Our organization has been working with the jXchange services for several years.

When we started our integration efforts, we signed up for access to technical specialists. The team at Jack Henry was invaluable to our efforts.

We could contact them directly, and they always responded quickly and knowledgeably. They understood our goals and become key SMEs for our project team.

In cases that required help from other teams, they coordinated the full Jack Henry effort. The combination of their knowledge, responsiveness, and customer service focus had a significant impact for us.

It reduced both the effort and timeline to complete our projects. We would recommend this team to anyone working with the jXchange services.

The Bank of Missouri

We had a project that brought with it some integration complexities and an aggressive timeline to implementation. This particular project had struggled some without a clear line of sight on how to execute from a technical perspective.

We contracted with Jack Henry’s Premium IDA/TAM group to assist and were given a dedicated account rep to engage with. The ease of which we were able to connect with and collaborate with our dedicated rep, who was very knowledgeable and professional, was a great value and expedited the integration aspect of the project.

Any time we needed help we were able to contact our Jack Henry rep via email or instant message via Teams. They were very involved and took the time to listen and understand our integration use cases. Would recommend this service without hesitation.

Last updated Tue Nov 5 2024