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Vendor Integration Program (VIP) > For Vendors

VIP Quicksheet

View our current VIP Quicksheet.

Our Commitment

The Vendor Integration Program (VIP) creates a commitment to a more well-rounded experience for both our clients and members of the program. The VIP allows your organization to easily integrate your solution(s) with Jack Henry’s in a secure method.

Most of our integration paths are designed for backwards compatibility, ensuring smoother software upgrades and operational up-time. We make every effort to notify members in the VIP of any potential breaking changes in upcoming software releases to avoid any work stoppages. Our commitment is to be a resource to all members in the program.

VIP Support Options

  • Support for companies participating in the VIP is managed via our case management system.
  • Access to the site is granted during onboarding after joining the program. During setup, Admins are established to manage user permissions for the member company.
  • VIP member support is offered Monday - Friday (excluding observed Holidays) from 8 AM (Central Standard Time) to 5 PM (Central Standard Time).
  • Please note that Jack Henry will make every effort to respond to new cases within 24 hours of initial submission during regular business hours.

VIP Marketing Options

While there are no co-marketing options, membership in the VIP does permit the use of the following marketing materials:

  • VIP Member Insignia (for use on websites)
  • Access and use of a standardized Press Release template created by Jack Henry Marketing
  • Publication of a 100-word blurb to our client-facing VIP Member list
  • Ability to showcase membership in the VIP via a placard when in attendance at JH Connect (Jack Henry’s Annual User Conference).
  • Vendor Marketing Frequently Asked Questions

VIP Member List

Please visit https://www.jackhenry.com/for-vendors to see a listing of third party companies participating in the Vendor Integration Program (VIP) today.

Please note that this list is not a full listing of all participating companies in the VIP. As a member in the VIP, companies are permitted to publish a blurb about their organization to this list; however, this is not a membership requirement.

Additionally, Jack Henry neither recommends, nor endorses, the products provided by our VIP members. We can only certify the technical soundness of the product integration. Furthermore, not every vendor integrates with all Jack Henry cores.

Getting Started

Submit a VIP Interest Form today!

For any additional questions, please contact our Vendor Relations team at VendorQA@jackhenry.com.


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Last updated Tue Nov 5 2024