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jXchange REST-Legacy Migration announced. Deadline for migration is July 31, 2026.

Reorder a Card/Report Lost-Stolen Card

Tutorials > MyCardRules/Debit Cards/Credit Cards > Reorder a Card/Report Lost-Stolen Card

As a consumer, I want to reorder a card

Steps

The CrCardRptLostAdd and EFTCardMod operations to reorder a card or to report a card lost.

EFTCardMod with EFTCardStatType = ReOrderCard can be used to reorder a debit card. This would reissue the card with the same card number and PIN offset. There is no API to order a new credit card, however if an existing credit card was lost or stolen CrCardRptLostAdd can be used to order a replacement.

Referenced and Associated Operations

It is highly recommended that as part of referencing this use case that a user becomes familiar with the following jXchange operations and their function. While the user may elect to not use the listed operation as part of their programming or workflow, knowledge of the operations listed below is essential to understanding the process set forth with this use case.

Detailed information about the operation, the request structure/response, error messages and other useful information can be obtained by clicking the operation name below.

Operation NameDescriptionProvider(s)XSD/WSDL Container
CrCardRptLostAddReport that a credit card was lost or stolenPSCU CDE TranslatorCrCard
EFTCardModModify activation status of an EFT card or the accounts related to the cardMultipleCustomer


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Last updated Wed Mar 4 2026